1. Who We Are

This website is operated by DigitalSkillStudio. Our website address is: https://digitalskillstudio.com/

DigitalSkillStudio provides educational digital products, including eBooks and eBook bundles.

2. Information We Collect

We may collect personal information that you voluntarily provide when you visit the website, purchase a product, complete checkout, submit a contact form, or communicate with us.

This may include:

• Name
• Email address
• Billing details
• Order information
• Product purchase history
• Contact form messages
• Technical information related to website usage

3. Checkout and Payment Information

When you purchase an eBook or eBook bundle, your payment may be processed by third-party payment providers such as Stripe, PayPal, WooCommerce Payments, or other payment services connected to the website.

We do not intentionally store full payment card numbers on our website. Payment details are generally handled by the payment processor according to their own privacy and security practices.

4. How We Use Your Information

We may use collected information for the following purposes:

• To process and confirm purchases
• To deliver digital eBook downloads
• To provide customer support
• To respond to contact form messages
• To review refund or 7-day satisfaction guarantee requests
• To manage order records
• To improve the website and customer experience
• To help prevent fraud, misuse, or unauthorized activity
• To comply with legal, tax, accounting, or administrative obligations

5. Contact Forms

If you submit a contact form, we may collect the information included in the form, such as your name, email address, order number, selected topic, and message.

We use this information to respond to your support request, order question, refund request, 7-day satisfaction guarantee request, or general inquiry.

6. Email Communications

We may send transactional emails related to your purchase, such as order confirmations, download access information, support responses, and account-related notices.

If email marketing is added in the future, marketing emails should only be sent in accordance with applicable consent and unsubscribe requirements.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to help the site function, remember preferences, support checkout, measure performance, and understand how visitors interact with the website.

If analytics tools, advertising pixels, or remarketing tools are added, they may collect information such as device data, browser data, pages viewed, traffic sources, and interactions with the website.

8. Analytics and Advertising Tools

We may use analytics or advertising tools such as Google Analytics, Meta Pixel, or similar platforms to understand website traffic, measure advertising performance, and improve marketing.

These third-party tools may use cookies, pixels, or other technologies according to their own privacy policies and settings.

9. WooCommerce and Website Plugins

This website may use WordPress, WooCommerce, contact form plugins, email delivery plugins, security plugins, analytics plugins, caching tools, and other website services.

These tools may process information needed to operate the website, process orders, deliver eBooks, prevent spam, secure the website, and provide customer support.

10. How We Share Information

We do not sell your personal information as a core business activity. However, we may share necessary information with service providers that help us operate the website and deliver services.

These may include:

• Payment processors
• Website hosting providers
• Email delivery services
• Order management and eCommerce tools
• Analytics or advertising platforms
• Security, anti-spam, or fraud prevention tools
• Legal, tax, or compliance professionals if needed

11. Data Security

We aim to use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, internet transmission, or digital storage method can be guaranteed to be completely secure.

You are responsible for keeping your own account, email, device, and download access secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to process orders, provide customer support, comply with legal or accounting obligations, resolve disputes, prevent fraud, and operate the website.

Contact form messages and order records may be retained for administrative, support, refund review, guarantee request review, fraud prevention, and compliance purposes.

13. Your Privacy Choices

Depending on your location and applicable laws, you may have rights relating to your personal information. These may include the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.

To make a privacy-related request, contact us using the Contact page or the email address listed below.

14. Children’s Privacy

Our website and digital eBooks are not intended for children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through the website, please contact us so we can review and take appropriate action.

15. Third-Party Links

Our website may contain links to third-party websites, tools, payment processors, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

Please review the privacy policies of any third-party services you use.

16. International Visitors

If you access this website from outside the country where the website is operated, your information may be processed or stored in locations with different data protection rules.

By using the website, you understand that your information may be processed as described in this Privacy Policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, products, checkout process, support process, tools, or legal requirements.

You should review this page periodically to understand how your information is handled.

18. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us through the Contact page or by email.

Contact page: https://digitalskillstudio.com/contact/

Email: support@digitalskillstudio.com